3-Year Warranty

3-Year Warranty

At DJ & Photo Booth Supply, we stand behind every product we sell. That's why we offer a 3-year warranty on all photo booths and DJ lighting equipment — because when you're running a business, you need gear you can count on.

What's Covered

  • Manufacturing defects in materials and workmanship
  • Electrical component failures under normal use
  • Structural defects in frames, enclosures, and hardware
  • LED and lighting component failures

Basic Coverage (Photo Booths)

Our Basic Coverage plan covers manufacturing defects and component failures for 3 years from the date of purchase. If your equipment fails due to a defect, we'll repair or replace it at no charge.

Pro Coverage (Lighting — Accidental Damage Included)

Our Pro Coverage plan includes everything in Basic Coverage, plus accidental damage protection. Drops, spills, and on-the-job accidents happen — we've got you covered.

What's Not Covered

  • Damage caused by misuse, abuse, or unauthorized modifications
  • Normal wear and tear (bulbs, cables, cosmetic scratches)
  • Damage from improper storage or transport without protective cases
  • Theft or loss

How to File a Claim

  1. Contact us at support@djandphotoboothsupply.com with your order number and a description of the issue
  2. Include photos or video of the defect or damage
  3. Our team will respond within 1–2 business days with next steps
  4. Approved claims will be repaired or replaced at our discretion

Questions?

Our team is here to help. Reach out anytime at support@djandphotoboothsupply.com and we'll make it right.