3-Year Warranty
3-Year Warranty
At DJ & Photo Booth Supply, we stand behind every product we sell. That's why we offer a 3-year warranty on all photo booths and DJ lighting equipment — because when you're running a business, you need gear you can count on.
What's Covered
- Manufacturing defects in materials and workmanship
- Electrical component failures under normal use
- Structural defects in frames, enclosures, and hardware
- LED and lighting component failures
Basic Coverage (Photo Booths)
Our Basic Coverage plan covers manufacturing defects and component failures for 3 years from the date of purchase. If your equipment fails due to a defect, we'll repair or replace it at no charge.
Pro Coverage (Lighting — Accidental Damage Included)
Our Pro Coverage plan includes everything in Basic Coverage, plus accidental damage protection. Drops, spills, and on-the-job accidents happen — we've got you covered.
What's Not Covered
- Damage caused by misuse, abuse, or unauthorized modifications
- Normal wear and tear (bulbs, cables, cosmetic scratches)
- Damage from improper storage or transport without protective cases
- Theft or loss
How to File a Claim
- Contact us at support@djandphotoboothsupply.com with your order number and a description of the issue
- Include photos or video of the defect or damage
- Our team will respond within 1–2 business days with next steps
- Approved claims will be repaired or replaced at our discretion
Questions?
Our team is here to help. Reach out anytime at support@djandphotoboothsupply.com and we'll make it right.